Shipping & Return Policies
USPS has announced a temporary rate increase that will raise the price of all domestic shipping services during the upcoming holiday season. USPS is raising rates to help them cover increased costs from dealing with 2 big headaches; the coronavirus pandemic, and record-breaking shipping volumes.
Our flat rate for the mixes will REMAIN $6 and $10 for the baked breads.
As our business grows, it is important that we continue to offer affordable pricing
while also managing our costs.
Our single original mixes are offered at $9.99 each..
Our plan is to replace the 4 mixes with a single 2.5lb Multi Purpose Mix.
Our NEW certified organic mixes are $10.99.
Our certified organic 2 packs will be offered at $20.49
Our certified organic Variety 4 pack will be offered at $41.00
Our Baked Breads Ship on Monday or Tuesday and are available
between the months of October and June.
All baked breads need to be refrigerated or frozen immediately upon arrival.
GROUND (2-10 DAY) SHIPPING
All US orders placed by 10am PST on a business day will ship out on the same day.
All other orders will ship out the next business day.
All orders are shipped via USPS Ground Shipping,
which typically arrives in 2 to 7 business days, depending on your region.
Our baking mixes are now available in Canada and can be found at NATURAMARKET.ca. We will ship to Australia and New Zealand
at current USPS Large Flat Rate or Medium Flat rate charges.
RETURNS OF DEFECTIVE MERCHANDISE:
At the customer’s option, a refund will be issued for items purchased from that are defective (this includes items recalled by the manufacturer). If the customer opts for a refund, the refund will be made using the same credit card as the original purchase. The discretion of California Country Gal, Inc.shall be final in determining whether merchandise is “defective”. Product packaging is designed to protect the contents. Refunds or credits will not be issued for items with minor cosmetic blemishes that happen during shipping, such as dented package corners or scuffed labels. If products are purchased elsewhere (amazon.com, outside retailers), customers must address returns directly with that specific retailer.
RETURNS OF NON-DEFECTIVE MERCHANDISE:
California Country Gal, Inc has a no-return policy on non-defective merchandise.
All of our products are also available through amazon.
We are also working to offer our products in a store near you. If you would like a store in your town to carry our products, please see our Product Request Form here.
Thank you for your continued support!